Questions You May Have (FAQ)

 

What are the ages of children in care?

We provide learning experiences for children ages 6 weeks to 5 years.

 

What are the child-staff ratios?

Child-staff ratios are within state guidelines as follows: 

 

Age NC Minimum
Licensing Requirements
Koinonia
Kaleidoscope
Infants
(6 weeks-12months)
1:5 (10 max. group size) 2:10
Toddlers
(13 months-2 years)
1:6 (12 max. group size) 2:12
Twos
(2 years - 3 years)
1:10 (20 max. group size)
2:20
Threes
(3 years-4 years)
1:15 (25 max. group size) 3:25
(2 classrooms)
Preschool
(4 years-5 years)
1:20 (25 max. group size) 4:50
(2 classrooms)

What is staff education?
Staff education varies. We believe that education is important in child care staff; however we also place emphasis on staff who have a background of working with children and their families and a heart for creative learning.

Are staff CPR/First-Aid certified?
Yes. All staff are certified in CPR/First-Aid.

How are children disciplined?
Redirection and time-out are used as discipline tools.

What curriculum is used?

We use Learning Beyond Paper (LBP), a nationally-recognized early childhood curriculum, to prepare all children for developmental milestones in each age group from infants to pre-kindergarten.  It is 100% digital and imbedded seamlessly with the Procare online app, giving everything teachers need to provide high-quality instruction for infants to pre-K at their fingertips.  Parents are able to see weekly lesson targets for children on their Procare Connect app.  LBP allows children to effectively learn through exploration and hands-on experiences.  This curriculum is fully aligned with the North Carolina Foundation for Early Learning and Development.  


Is "sick child” care provided?

Unfortunately, we do not currently provide sick child care for enrolled children.

 

Are medications administered to children?

Medication is administered according to Medication Administration policy guidelines. The Medication Administration form must be completed by both a physician/pediatrician and parent/legal guardian.


Is there a fee associated with enrollment?

Yes, a $100.00 (per child) non-refundable enrollment fee is charged at the beginning of enrollment.


What is tuition and how often is it due?
  • Infants (6 weeks to 12 months):         $175/week 
  • Toddlers (13 months to 24 months):   $170/week
  • 2 years to 3 years:                              $165/week
  • 3 years to 4 years:                              $160/week
  • Preschool (4-5 years):                        $155/week
Tuition payments are due bi-weekly (every 2 weeks) by 6:00pm. The tuition schedule is available annually.

Is there a sibling discount?

We do not currently offer a sibling discount at this time.


Are there late fees?

Yes. We understand that things happen.  We do charge late payment and late pickup fees after reminders have been sent.  


When is the center closed for holidays/vacation?

The center is closed for major holidays including: 

  • New Year's Eve and New Year's Day
  • Dr. Martin Luther King Jr. Day
  • Good Friday
  • Memorial Day
  • Juneteenth (June 19)
  • July 4th (Independence Day
  • Labor Day
  • Thanksgiving Day and the Day After Thanksgiving
  • Week of Christmas, Christmas Eve & Christmas Day 
Any other days are included in the Parent Handbook and annual program calendar.

What kind of menu is offered?

We are a part of the USDA Food Program, which requires us to offer a certain standard of nutritious meals for breakfast, lunch and afternoon snack including milk, juice, fruit and vegetables. A copy of our 6-week menu is available.


What form of payment is accepted?

We accept payments via credit/debit card through our online Procare Child Care Management pro
gram. With this, parents are able to conveniently make payments as well as access end-of-year payment statements at any time.


Are safety drills in place?

Yes. Fire drills and other emergency drills are regularly conducted.


Are subsidized payments accepted?

Please contact our office for more information about the type of subsidized programs with which we partner.  We do not currently offer subsidy through Pitt County DSS.  However, we do participate in education-based subsidy programs within the local community colleges.


Is part-time care available?

Part-time child care (less than 30 hours/week) is not available at this time.


What are the hours of operation?

We operate from 6:30am-6:00pm, Monday-Friday.  All children must arrive at the center by 9:00 a.m.

Is transportation available to and from my home for care?

Unfortunately, transportation is not provided to or from child care.

Are parent tours/orientation provided prior to enrollment?

Yes.  When a spot becomes available, parents from the wait list are contacted for a tour of the facility.  Parent Orientation is provided during the initial tour of the facility allowing parents to ask questions and observe basic interactions among the children and staff. Parents are also given the opportunity to meet with staff, view classroom setup, learn of the center’s philosophy and requirements, and review the parent handbook.


May grandparents, other family members or friends sign up on the waitlist on behalf of parents/legal guardians?

We value the involvement of grandparents and other family members. However, to ensure streamlined and clear communication, we require parents or legal guardians join our waitlist.  This provides clarity when spots become available.

Must a family attend Koinonia Christian Center to enroll?

No.  We are located on the campus, but are a separate, non-profit, licensed child care center.  We neither require church attendance nor provide preferential enrollment based on church membership. 


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